Qualified Brain Injury Support Provider

Education with mentorship to enhance care

The Qualified Brain Injury Support Provider (QBISP) program was designed to promote practical education for direct care staff that is supported by daily supervision to enhance care for persons with behavioral challenges. Unlike other brain injury training programs that serve as an academic refresher for licensed healthcare providers and assumes that classroom knowledge will translate into better job performance, our approach is based upon interactive, in-person teaching emphasizing skill acquisition over fact memorization, and includes a model for daily mentorship.

The QBISP Basic Course was originally developed as an alternative curriculum to the Certified Brain Injury Specialist (CBIS) training. The QBISP Basic Course was approved as a viable alternative to CBIS curriculum by the State of Maine in 2013. Since then, many providers of brain injury services in Maine have selected the QBISP Basic Course as their required curriculum for training professional and paraprofessional staff. Because of its success in Maine, the QBISP Program has been selected by a large national provider of brain injury services as their curriculum for training all direct care staff and their supervisors in over 20 states.

Because we strongly believe that education with mentorship enhances care, we offer a unique Supervisor Course as part of the QBISP Program. This course is designed to assist the supervisor create a workplace culture that reinforces the lessons and methods learned in the QBISP Basic Course. This is particularly important for the skills taught in the Basic Course module 6 (The 21 lessons for assisting individuals with neurocognitive and neurobehavioral challenges); module 7 (Maintaining therapeutic rapport when your buttons are being pushed); and module 8 (Understanding and assisting distressed family members).

A Train-the-Trainer 4-day workshop for larger organizations is also offered to further assist in the execution and reinforcement of both the Basic and Supervisor courses.

The foundation for the QBISP Program has its genesis in the training and mentorship model developed by Dr. Errico in 2001. This approach is focused on providing direct care staff with both practical techniques for developing a therapeutic relationship; and a method to think therapeutically and intervene effectively when their “buttons” are being pushed.

The QBISP Program has been recognized as an affordable, effective and practical guide for serving individuals with neurobehavioral and neurocognitive challenges. These successes are attributed to the following:

  • The use of an interactive in-person teaching format that encourages class discussion of familiar cases.
  • A focus on practical skill acquisition with the goal of generalizing to the work place.
  • A unique set of training modules emphasizing a method to think therapeutically and intervene effectively when “our buttons are being pushed”.
  • De-emphasis on fact memorization.
  • Multiple evaluations and in-class review of performance to further promote learning and reduce test anxiety often associated with a more academic approach and a “final comprehensive examination”.
  • A unique Supervisor Course designed to help the supervisor create a workplace culture that reinforces the lessons and methods learned in the Basic Course.
  • A Train-the-Trainer 4-day workshop for larger organizations to further assist in the execution and reinforcement of both the Basic and Supervisor courses.

Learning Environment: Because we believe that the success of the QBISP training program has been largely due to the emphasis on face-to-face discussion, we do not offer a home-study option. It is our experience that the interaction between student and trainer creates the best opportunity for skill acquisition and carry-over into the workplace.

Target audiences: While the Basic Course was developed to teach practical skills to direct care staff, we also believe it functions as a solid refresher course for licensed professionals. In addition, professionals who take the Basic Course are better able to support direct care staff by using the “21 lessons” as a lexicon for developing intervention strategies for assisting participants.

An ongoing process: We are continually striving to improve the QBISP Training Program content and procedures. As new information evolves in the field of brain injury care and rehabilitation, we update the content of our teaching materials. For this reason, we welcome all comments from staff, providers and potential providers.

Austin L. Errico, Ph.D., CBIST                   Jeffrey T. Barth, Ph.D., ABPP-CN